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How long will it take to ship my order?
Shipping typically takes 3–5 business days after dispatch.
Please note that delivery times may vary depending on customs clearance and local courier conditions in your country.
When is the coffee roasted after I place an order?
Orders are roasted within 1–3 days from the order date before shipment.
As a result, the roast date may vary slightly depending on the product.
Do you ship internationally?
Yes, we offer international shipping via DHL Express.
Shipping costs and delivery times may vary depending on the destination, weight, and volume of the order.
Which coffee would you recommend for beginners?
Our blends are a good starting point, offering balance and consistency.
If you prefer something more distinctive, our single origins provide a wide range of flavor profiles.
When is the best time to consume the coffee?
For the best experience, we recommend consuming the coffee within 1–2 months from the date of delivery.
Please note that flavor characteristics may change over time.
Can I use MOMOS COFFEE for my café or business?
Yes. We supply coffee to cafés, restaurants, offices, and hotels worldwide.
If you are interested in wholesale or partnership opportunities, please contact us.
What should I do if there is an issue with the product after receiving it?
If you find any issue with the product upon delivery, please contact us via chat support.
To be eligible for assistance, the product must be unused and in its original, unopened condition.
Kindly provide clear photo or video evidence showing the issue.
After reviewing your case, we will guide you through the exchange or refund process.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.